With NZ Post's new Parcel Collect service, you can now have your parcels delivered to participating Countdown stores nationwide. So you can pick up your parcels, while you're picking up your groceries.

How does it work?

  1. Sign up for a free Parcel Collect address here
  2. When shopping online, enter your Parcel Collect address at the checkout. (Just check they ship with NZ Post/CourierPost first).
  3. Wait for your email notification that your parcel is ready to be picked up.

What will my Parcel Collect address look like?

It will look something like the below, depending on your preferred Parcel Collect location.

John Smith NZ1234567
Collection: Auckland City Countdown
76 Quay St
Auckland City 1010

What’s the process for collecting my parcel?

You will be notified by email when your parcel is ready to be picked up. This email will confirm the address and the opening hours of the Parcel Collect location. Please bring a copy of the notification email (on phone or printed) and photo ID (such as a driver license or passport) to the Customer Service counter.

Is this service available at my local Countdown?

Parcel Collect is currently available at the following Countdown supermarkets. However, we're adding new locations all the time, so make sure to come back and check this list regularly.

Countdown Auckland City, 76 Quay Street, Auckland City
Countdown Auckland Metro, 19 Victoria Street West, Auckland City
Countdown Birkenhead, Cnr Highbury Pass & Birkenhead Avenue, Birkenhead
Countdown Blockhouse Bay, 19-29 Donovan Street, Blockhouse Bay
Countdown Browns Bay, Cnr Anzac & Clyde Roads, Browns Bay
Countdown Glenfield Downing St, Glenfield Shopping Centre, Downing Street, Glenfield
Countdown Greenlane, 326 Great South Road, Greenlane
Countdown Grey Lynn Central, Cnr Coleridge & Williamson Avenues, Grey Lynn
Countdown Grey Lynn, 271 Richmond Road, Grey Lynn
Countdown Henderson, West City Shopping Centre, 7 Catherine Street, Henderson
Countdown Manukau, 652 Great South Road, Manukau
Countdown Manurewa, 227 Browns Road, Manurewa
Countdown Mt Eden, Cr Valley & Dominion Rds, Mt Eden
Countdown Mt Wellington, Cnr Penrose Road & Mt Wellington Highway, Mt Wellington
Countdown Newmarket, 277 Cnr Broadway and Morrow Streets, Newmarket
Countdown Onehunga, Cnr Church & Selwyn Streets, Onehunga
Countdown Orewa, Moenui Avenue, Orewa
 Countdown Ponsonby, Corner of Williamson Avenue & Ponsonby Road, Ponsonby
Countdown Pukekohe South, 186-192 Manukau Road, Pukekohe
Countdown St Lukes, St Lukes Shopping Centre, Mt Albert
Countdown Takapuna, 10 Barry's Point Road, Takapuna
Countdown Three Kings, 532 Mount Albert Road, Three Kings
Countdown Whangaparaoa, Cnr Whangaparaoa Road & Wade River Road Whangaparaoa
Countdown Bridge Street, Cnr Bridge & Anglesea Street, Hamilton
Countdown Chartwell, Chartwell Mall, Lyndon Court, Hamilton
Countdown Te Rapa, 8 Eagle Way, Te Rapa, Hamilton


Bay of Plenty
Countdown Bayfair, 1-19 Girven Road, Mt Maunganui 
Countdown Greerton, 1368 Cameron Road, Tauranga
Countdown Tauranga, 618 Cameron Road, Tauranga


Countdown Lower Hutt, 261 High Street, Lower Hutt
Countdown Newtown, 3 John Street Newtown, Wellington
Countdown Porirua, Cnr Parumona Street & Lyttleton Avenue, Porirua
Countdown Upper Hutt, 13-19 Queen Street, Upper Hutt


Countdown Church Corner, Cnr Riccarton Road & Hansons Lane, Christchurch
Countdown Hornby, 17 Chappie Place, Hornby, Christchurch
Countdown Northlands, 85 Main North Road, Papanui
Countdown The Palms, The Palms Plaza, Marshlands Road, Shirley


Countdown Dunedin Central, 309 Cumberland Street, Dunedin