With NZ Post's new Parcel Collect service, you can now have your parcels delivered to participating Countdown stores nationwide. So you can pick up your parcels, while you're picking up your groceries.

How does it work?

  1. Sign up for a free Parcel Collect address here
  2. When shopping online, enter your Parcel Collect address at the checkout. (Just check they ship with NZ Post/CourierPost first).
  3. Wait for your email notification that your parcel is ready to be picked up.

What will my Parcel Collect address look like?

It will look something like the below, depending on your preferred Parcel Collect location.

John Smith NZ1234567
Collection: Auckland City Countdown
76 Quay St
Auckland City 1010

What’s the process for collecting my parcel?

You will be notified by email when your parcel is ready to be picked up. This email will confirm the address and the opening hours of the Parcel Collect location. Please bring a copy of the notification email (on phone or printed) and photo ID (such as a driver license or passport) to the Customer Service counter.

Is this service available at my local Countdown?

Parcel Collect is currently available at the following Countdown supermarkets. However, we're adding new locations all the time, so make sure to come back and check this list regularly.

Upper North Island
Countdown Whangarei, Whangarei Retail Centre, Okara Drive
Countdown Auckland City, 76 Quay Street, Auckland City
Countdown Auckland Metro, 19 Victoria Street West, Auckland City
Countdown Aviemore Drive, Highland Park Shopping Centre, Pakuranga Highway
Countdown Beachlands, 129 Beachlands Road, Beachlands
Countdown Birkenhead, Cnr Highbury Pass & Birkenhead Avenue, Birkenhead
Countdown Blockhouse Bay, 19-29 Donovan Street, Blockhouse Bay
Countdown Browns Bay, Cnr Anzac & Clyde Roads, Browns Bay
Countdown Glenfield Downing St, Glenfield Shopping Centre, Downing Street, Glenfield
Countdown Greenlane, 326 Great South Road, Greenlane
Countdown Grey Lynn Central, Cnr Coleridge & Williamson Avenues, Grey Lynn
Countdown Grey Lynn, 271 Richmond Road, Grey Lynn
Countdown Henderson, West City Shopping Centre, 7 Catherine Street, Henderson
Countdown Hobsonville, 124 Hobsonville Road
Countdown Howick, 35 Cook Street, Howick
Countdown Highland Park, 507 Pakuranga Highway
Countdown Kelston,  Cnr Great North & West Coast Rd, Kelston 
Countdown Lynfield, 570 Hillsborough Rd 
Countdown Manukau, 652 Great South Road, Manukau
Countdown Manurewa, 227 Browns Road, Manurewa
Countdown Milford, Milford Shopping Centre, Milford Rd
Countdown Mt Eden, Cr Valley & Dominion Rds, Mt Eden
Countdown Mt Roskill, 112 Stoddard Road, Mt Roskill
Countdown Mt Wellington, Cnr Penrose Road & Mt Wellington Highway, Mt Wellington
Countdown Northwest, 7 Fred Taylor Drive, Northwest Shopping Centre
Countdown Onehunga, Cnr Church & Selwyn Streets, Onehunga
Countdown Orewa, Moenui Avenue, Orewa
 Countdown Ponsonby, Corner of Williamson Avenue & Ponsonby Road, Ponsonby
Countdown Pukekohe South, 186-192 Manukau Road, Pukekohe
Countdown Papakura, 2 Averill St, Papakura
Countdown St Lukes, St Lukes Shopping Centre, Mt Albert
Countdown Sylvia Park, Sylvia Park Shopping Centre, Mt Wellington Highway
Countdown Takapuna, 10 Barry's Point Road, Takapuna
Countdown Takanini, 228 Great South Road
Countdown TeAtatu South, 583 Te Atatu Road, West Auckland
Countdown Three Kings, 532 Mount Albert Road, Three Kings
Countdown Westgate, Westgate City Centre, Fernhill Drive, Massey
Countdown Whangaparaoa, Cnr Whangaparaoa Road & Wade River Road Whangaparaoa
Countdown Bridge Street, Cnr Bridge & Anglesea Street, Hamilton
Countdown Chartwell, Chartwell Mall, Lyndon Court, Hamilton
Countdown Te Rapa, 8 Eagle Way, Te Rapa, Hamilton
Countdown Whitianga, 24 Joan Gaskell Drive, Whitianga


Bay of Plenty
Countdown Greerton, 1368 Cameron Road, Tauranga
Countdown Trafalgar Park, Cnr Paruparu Rd & Halifax St, Nelson
Countdown Tauranga, 618 Cameron Road, Tauranga
Lower North Island
Countdown Broadway, Main St, Palmerston North
Countdown Kelvin Grove, 7 Fernlea Avenue, Kelvin Grove
Countdown New Plymouth Central, 174 Courtenay St, New Plymouth
Countdown Rangitikei, Rangitikei St & Featherstone St
Countdown Victoria Ave, 433 Victoria Avenue, Wanganui
Countdown Wanganui, Cnr Taupo Quay & Wilson Street, Whanganui
Countdown Lower Hutt, 261 High Street, Lower Hutt
Countdown Newtown, 3 John Street Newtown, Wellington
Countdown Porirua, Cnr Parumona Street & Lyttleton Avenue, Porirua
Countdown Upper Hutt, 13-19 Queen Street, Upper Hutt
Countdown Aotea, 3 Whitford Brown Ave, Papakowhai
Countdown Johnsonville, 31 Johnsonville Rd, Johnsonville
Countdown Cable Car Lane, 280/284 Lambton Quay
Countdown Petone, 45 Jackson St, Petone
Countdown Waiknae, Ngaio Rd, Waikanae
Countdown Queensgate, 35 Bloomfield Terrace, Lower Hutt
Countdown Kilbirnie, 47 Bay Rd, Kilbirnie


Countdown Ashburton, Cnr East & Peter Streets, Ashburton
Countdown Avonhead,  Cnr Withells Road & Merrin St, Avonhead
Countdown Bush Inn, Waimairi Rd, Upper Riccarton
Countdown Christchurch Airport, 530 - 546a Memorial Ave 
Countdown Church Corner, Cnr Riccarton Road & Hansons Lane, Christchurch
Countdown Colombo St, 219 Colombo Street, Sydenham
Countdown Hornby, 17 Chappie Place, Hornby, Christchurch
Countdown Kaiapoi, 87/97 Hilton St, Kaiapoi 
Countdown New Brighton, 12 Hawke St, New Brighton
Countdown Northlands, 85 Main North Road, Papanui
Countdown Rolleston, Cnr Mccauley St & Rolleston Dr
Countdown The Palms, The Palms Plaza, Marshlands Road, Shirley


Countdown Andersons Bay, 560 Andersons Bay Rd, South Dunedin
Countdown Dunedin Central, 309 Cumberland Street, Dunedin
Countdown Dunedin South, 323 Andersons Bay Rd, South Dunedin
Countdown Invercargill, 172 Tay Street, Invercargill
Countdown Mosgiel, 53 Gordon Road, Mosgiel
Countdown Rangiora East, 40-54 Ivory Street, Rangoria