Be in to WIN 1 of 3 Kiwi Staycations worth $5K with Fresh’n Fruity

Promotional Period

The Promoter of this promotion is Fonterra Brands (New Zealand) Limited (“Promoter”).

The promotion commences 12.01am on 15/06/2020 and closes 11:59pm on 12/07/2020 (“Promotional Period”).

This promotion is open to Onecard holders only shopping at Countdown supermarkets, owned by Woolworths New Zealand Limited, 80 Favona Rd, Favona, Auckland 2024 (“Countdown”).  Please note that employees of Fonterra and Countdown cannot be excluded from Onecard promotions.

Method of Entry

For the duration of the Promotional Period, Countdown customers with a Onecard will receive one entry into the prize draw by either swiping their Onecard or entering their Onecard details at the time of purchase.  Entry date for online purchases is the order delivery date (which must be within the Promotional Period).  For the avoidance of doubt, customers will not be eligible to participate in this promotion if they do not swipe or enter their Onecard details at the time of purchase.  Entries will not be accepted on a retrospective basis after the time of purchase.

Customers can enter by purchasing any two Fresh ’n Fruity products (“Participating Products”)from a Countdown supermarket or online in one transaction and either swiping their Onecard or entering their Onecard details at the time of purchase.  Entry date for online purchases is the order delivery date (which must be within the Promotional Period).

Entry is not limited per transaction. If more than two Participating Products are purchased in a single transaction in-store or online, customers will be entitled to one entry for every two Participating Products purchased.

The Promoter reserves the right, at its discretion, to remove or to introduce further Participating Products during the Promotional Period.


There are:

  • three major prizes of a staycation holiday of their choice** in New Zealand worth (RRP) $5,000 (“Major Prize”); and
  • ten second tier prizes of $1,000 in travel vouchers valid for travel in New Zealand (“Second Tier Prize”),

for the duration of the Promotional Period (together, “Prizes”). All Prizes are provided by Free-2-Travel Holidays Pty Limited (“Free-2-Travel”).  The total prize pool is valued at (RRP) $25,000.

The Promoter, or its agent, will contact the winners promptly after the prize draws have taken place to arrange redemption of the Prizes by winners, with Free-2-Travel.  

Each Prize winner must redeem their Prize via Free-2-Travel.  **Major Prize winners must arrange with Free-2-Travel the elements to be included in their staycation holiday.  Travel destinations, departure locations, dates and times, transport, accommodation, tourism activities and experiences, and all other matters that a Prize may be redeemed to include remain, subject at all times to availability. 

Redemption of a Prize can only be made via Free-2-Travel and is conditional on acceptance by the Prize winner of any further terms and conditions of Free-2-Travel (or its agents, partners and/or service providers) applicable to the Prize.  The Promoter will not be liable for any act or omission of any third party providing any element of a Prize.

Each winner takes their Prize entirely at their own risk and will be responsible for complying with all laws and requirements relating to the use of the Prize. Any failure by the winner to comply with the conditions imposed by the Prize provider(s) may result in the Prize being cancelled or withdrawn without liability to the Promoter or the Prize supplier(s).  All additional costs for any changes made by the winner to a Prize after it has been redeemed / bookings made, must be paid by the winner.

If a winner redeems their Prize to include any travelling companion(s), each travelling companion accepts the relevant Prize subject to these Terms and Conditions as if references to the winner in the relevant clauses of these Terms and Conditions were to the travelling companion. The winner and any travelling companion must sign a legal release, in a form acceptable to the Promoter in its sole discretion, if requested by the Promoter.


The winners will be determined by a random draw from all valid entries on 20/07/2020.  The first three valid entries drawn randomly will receive a Major Prize.  The next 10 valid entries drawn randomly will receive a Second Tier Prize.

The winners will be notified by telephone and/or email using the details listed on the Onecard database.  If we are unable to reach you by telephone or email, we will send you a letter notifying you.  It is up to entrants to ensure that their relevant details on the Onecard database are correct.  Details can be updated via the website or by phoning the Countdown Customer Care team on 0800 40 40 40.

In the event a winner cannot be contacted, (that is, cannot be reached by telephone and/or does not respond to email) within 1 week of the prize draw, we will send the winner a letter giving a further 3 weeks from the date of the letter to get in touch with us.  If we still do not get a response following our letter that winner shall forfeit the prize and a new winner will be redrawn on the same terms as the original draw (except that the new winner will be drawn to receive the same Prize that would have otherwise been awarded to the winner that could not be contacted).

The winner of any Prize agrees to co-operate with all reasonable media editorial requests relating to their Prize, including being interviewed, photographed or filmed. Each winner will have their details published on the Countdown website for at least 4 weeks following the draw date.  By accepting the Prize, the winner consents to his or her name and/or photograph and/or voice being used for such publicity purposes as reasonably determined by the Promoter, in any media whatsoever throughout the world. The winner agrees to make themselves reasonably available for this purpose, without compensation. The winner can be viewed at If a winner is under the age of 18, the relevant Prize may, at the discretion of the Promoter be awarded to the winner’s legal parent or guardian.

Exclusions and Liability

The Promoter and Countdown will not be responsible for any late, lost or misdirected entries, including but not limited to entries not received due to technical problems.

The Promoter and Countdown and their related companies, employees and agencies shall not be liable for any loss, damage or personal injury suffered by any person arising directly or indirectly out of or in connection with entering this promotion or claiming/winning any prize, or availing themselves of any prize, except as required by law.

The Promoter and Countdown are not responsible for the transmission or receipt of any incorrect information associated with entries, either caused by user error or any equipment or programming malfunction associated with the promotion.

Unless expressly stated in these terms and conditions, and except to the extent the winner redeems their Prize via Free-2-Travel to include such matters, all expenses become the responsibility of the winner including meals, taxes, transport, insurance and any other ancillary costs of any nature.  All expenses incurred by the winner in making arrangements with Free-2-Travel to redeem their Prize are the responsibility of the winner.

Use of Personal Information

All entries remain the property of Countdown.  All personal information will be collected and stored by Countdown in accordance with the Privacy Act 1993 and Countdown’s privacy policy.  Countdown may use entrants’ personal information from entries to conduct the promotion and for its own future promotional and publicity purposes, in accordance with standard Onecard Terms and Conditions.  These terms and conditions are available to view at  For the purposes of notifying the winner, Countdown may pass the winner’s contact details to the Promoter, and/or to the Promoter’s agent. 

By entering this promotion, entrants consent to the use of their information as described above.

General Terms and Conditions

By entering into this promotion you agree to be bound by these Terms and Conditions and acknowledge that you have complied with all of your obligations under the Onecard terms and conditions.  The Promoter and Countdown reserve the right to deem that your entry is void should you fail to comply with any of these terms and conditions.

The Promoter reserves the right to verify the validity of entries and to disqualify any entry or refuse to award a prize where false or misleading details have been given by an entrant, or an entrant has, in the opinion of the Promoter, behaved in a fraudulent dishonest, unlawful or improper manner, or in a way that is damaging to the goodwill or reputation of the Promoter or promotion, or otherwise than in accordance with these terms and conditions of entry. The Promoter’s decision is final.

If this promotion is not capable of running as planned for any reason beyond the reasonable control of the Promoter, including but not limited to, infection by computer virus, bugs, tampering, unauthorised intervention, acts or omissions of third parties, technical failures or anything which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the promotion.

Prizes are not transferable and cannot be exchanged for cash.  In the event that a winner does not take an element of a Prize at the time stipulated by the Promoter (if any), then that element of the Prize will be forfeited by the winner. 

The Promoter reserves the right to change these terms and conditions without prior notice.

These terms and conditions are governed by the laws of New Zealand.