News and media releases

Countdown is recalling its own brand trevally fish fillets sold between 5 - 11 December 2019  in 51 of its North Island Countdown stores. The fillets may contain elevated levels of histamine.

Countdown has unveiled its first Metro small format store in the heart of Auckland’s central city, designed with CBD shoppers firmly in mind.

Kiwis will soon be able to access life-saving automated external defibrillators (AED’s) at 181 Countdown supermarkets across the country.

Countdown and The Salvation Army have teamed up for their annual Countdown Food Rescue Christmas Appeal, which this year is aiming to help fill food parcels for 15,000 New Zealanders experiencing food poverty around the country.

It will look just like a regular supermarket, with fruit and veges, meat and freshly baked bread, but there’ll be one thing missing inside Countdown’s newest Auckland store - the customers.

Online home delivery orders from 10 of Countdown’s Auckland stores will move to the new eStore (otherwise known as a 'dark store'), which will have 27,000 products on the shelves and a team of 165 personal shoppers dedicated to serving thousands of online delivery customers.  Online orders for Pick Up will remain at customers’ local supermarkets for collection in-store.

Countdown’s much anticipated Newmarket store has officially opened today as part of the final stage of construction in the Westfield Newmarket mall redevelopment.

Over winter, young Kiwi gardeners and conservationists have been working hard on sustainability projects thanks to Countdown’s Growing for Good grants. 

In February 2019, Countdown awarded grants to 30 schools across the country to kick-start environmental projects such as installing beehives and chicken coops, building and improving fruit and vege gardens, investigating maramataka, growing Māori medicinal plants and reducing food waste.

Parents and caregivers looking for more sustainable nappy options for their babies can now choose from a range of reusable, cloth and compostable nappies at Countdown stores.

With around 145,000 Kiwi babies and toddlers getting their nappies changed an estimated 6000 times in their first two-and-a-half years, nappies make up a significant amount of New Zealand’s domestic waste.  

From Wednesday 23 October, Countdown stores across New Zealand* will offer customers a low-sensory Quiet Hour every Wednesday from 2.30pm to 3.30pm.

The nation can breathe a sigh of relief at the return of one of New Zealand’s most iconic biscuits.  From Monday 7 October, Original Guide biscuits will be available at Countdown, SuperValue and FreshChoice stores nationwide for a limited time.