News and media releases

Countdown has today installed Waiheke Island’s first public electric vehicle (EV) charging stations at its Waiheke supermarket, in partnership with Evnex.

Waiheke Island residents are early adopters of electric vehicles with more than 200 electric cars already on the island.   Countdown’s new chargers, which are free to use, means customers can now do a top-up charge while they shop.

Young Kiwi conservationists, gardeners and environmental champions at 34 schools and early childhood education centres across the country will now be able to kickstart their sustainability projects, thanks to $26,000 of grants awarded by Countdown.

Customers in three Countdown stores are experiencing a very different-looking produce section from today, as part of a ten-week plastic reduction test which will see more than a tonne of plastic removed from fruit and veges.  More than 800 customers have provided feedback in-store this morning already.

Kiwis can help to provide vitally important support services for queer, gender-diverse & intersex young people in Aotearoa by donating to RainbowYOUTH at Countdown stores nationwide from today.

To kick off Pride for 2020 and to celebrate receiving its Rainbow Tick re-accreditation, Countdown will have donation boxes available in all stores. Rainbow roses will also be sold in 40 selected stores for Valentine’s Day from 12 February, with $1 from the sale of each rose also being donated RainbowYOUTH.  

Countdown will remove plastic produce bags and more than a tonne of other plastic from three of its stores in February, in a ten-week test to see what else can be done to further reduce plastic in the produce section long-term.

From 10 February, customers at Countdown Orewa, Ponsonby and Manukau will try out a new-look ‘Unwrapped’ fruit and vege section, with a lot less plastic and a lot more loose produce, as well as brand new, specially-designed paper and cardboard packaging.

Countdown is recalling its own brand trevally fish fillets sold between 5 - 11 December 2019  in 51 of its North Island Countdown stores. The fillets may contain elevated levels of histamine.

Countdown has unveiled its first Metro small format store in the heart of Auckland’s central city, designed with CBD shoppers firmly in mind.

Kiwis will soon be able to access life-saving automated external defibrillators (AED’s) at 181 Countdown supermarkets across the country.

Countdown and The Salvation Army have teamed up for their annual Countdown Food Rescue Christmas Appeal, which this year is aiming to help fill food parcels for 15,000 New Zealanders experiencing food poverty around the country.

It will look just like a regular supermarket, with fruit and veges, meat and freshly baked bread, but there’ll be one thing missing inside Countdown’s newest Auckland store - the customers.

Online home delivery orders from 10 of Countdown’s Auckland stores will move to the new eStore (otherwise known as a 'dark store'), which will have 27,000 products on the shelves and a team of 165 personal shoppers dedicated to serving thousands of online delivery customers.  Online orders for Pick Up will remain at customers’ local supermarkets for collection in-store.