News and media releases

It will look just like a regular supermarket, with fruit and veges, meat and freshly baked bread, but there’ll be one thing missing inside Countdown’s newest Auckland store - the customers.

Online home delivery orders from 10 of Countdown’s Auckland stores will move to the new eStore (otherwise known as a 'dark store'), which will have 27,000 products on the shelves and a team of 165 personal shoppers dedicated to serving thousands of online delivery customers.  Online orders for Pick Up will remain at customers’ local supermarkets for collection in-store.

Countdown’s much anticipated Newmarket store has officially opened today as part of the final stage of construction in the Westfield Newmarket mall redevelopment.

Over winter, young Kiwi gardeners and conservationists have been working hard on sustainability projects thanks to Countdown’s Growing for Good grants. 

In February 2019, Countdown awarded grants to 30 schools across the country to kick-start environmental projects such as installing beehives and chicken coops, building and improving fruit and vege gardens, investigating maramataka, growing Māori medicinal plants and reducing food waste.

Parents and caregivers looking for more sustainable nappy options for their babies can now choose from a range of reusable, cloth and compostable nappies at Countdown stores.

With around 145,000 Kiwi babies and toddlers getting their nappies changed an estimated 6000 times in their first two-and-a-half years, nappies make up a significant amount of New Zealand’s domestic waste.  

From Wednesday 23 October, Countdown stores across New Zealand* will offer customers a low-sensory Quiet Hour every Wednesday from 2.30pm to 3.30pm.

The nation can breathe a sigh of relief at the return of one of New Zealand’s most iconic biscuits.  From Monday 7 October, Original Guide biscuits will be available at Countdown, SuperValue and FreshChoice stores nationwide for a limited time.

Love cheeseburgers? Love spring rolls? What could be better than your two favourite foods combined?

Yes, you heard that right.  Cheeseburger spring rolls are here…  the taste sensation you never knew you wanted.  Crispy spring roll pastry filled with beef mince, cheese, pickles, ketchup and finished off with a tangy mustard sauce.

Countdown will no longer sell fireworks due to a change in customer sentiment, with 66 per cent of customers indicating in a recent survey that they rarely or never buy fireworks for private use.

Countdown is marking Climate Week by announcing it is the first supermarket brand to join Gen Less, an initiative encouraging Kiwis from all walks of life to reduce their emissions.

Gen Less, which was launched over the weekend, encourages individuals, organisations, businesses and government to live and work in more climate friendly ways and reduce greenhouse gas emissions from energy use. 

Countdown has last night recognised and celebrated its outstanding team members at the company’s annual Trade Show.

At a special awards dinner held in Rotorua, each of the winners were congratulated for their passion and dedication to both their team and customers.