News and media releases

Countdown has confirmed that following a comprehensive investigation, mice are the likely cause of damaged baby food packaging, and has issued a nationwide recall of impacted brands of baby food pouches sold in Countdown, SuperValue and Fresh Choice stores as a precaution.

From Monday, none of Countdown’s in-store baked goods will contain artificial colours or flavours after a three-year project to eradicate nasties. 

More than 60 products have been changed in a move Countdown says was sparked by Kiwis’ growing demand for more natural products and a desire to know what’s in their food.

Countdown has today announced plans for a new, updated store in Gisborne, which is expected to be open for locals to enjoy from mid-2021. 

The new, 3,876 sqm store, which will replace the existing Countdown Gisborne, will have an in-store pharmacy, a dedicated online Pick up area and will provide a vibrant and updated Countdown supermarket for the local community.

Countdown has announced a new dedicated eStore for Grenada North, Wellington, to help service the significant and growing demand it is seeing for online shopping delivery in the region.

Countdown has this week launched grocery shopping directly from its myCountdown app across the country, the first time Kiwis nationwide can shop seamlessly from a mobile app, anytime and anywhere they like.

Countdown, Z Energy, The Warehouse Group, and Foodstuffs have signed the ‘NZ Retailers Against Racism Pledge’ to signal their ongoing commitment to proactively addressing racism and other forms of abuse their teams might experience in their place of work. 

Countdown will soon have soft plastics recycling available in more of its North Island stores, and is encouraging customers to get back into the habit of bringing their own containers this Plastic Free July after a temporary hiatus over lockdown.

Countdown is now calling products like pads, tampons and menstrual cups exactly what they are across its online shopping platform, re-naming the ‘personal care and sanitary products’ and ‘incontinence products’ categories to ‘Period and Continence Care’.

Countdown and The Salvation Army are putting a call out for Kiwis to donate much-needed food ahead of what is expected to be the busiest winter food banks have ever seen.  The new Food for Good Winter Appeal, which started at Countdown stores nationwide this week, encourages people to donate what they can to their fellow Kiwis who might be doing it tough, and Countdown will match it.