04/09 Media statement: An update on Countdown Lynnmall

To be attributed to Kiri Hannifin, Countdown’s General Manager Safety:

This morning many of our teams throughout Aotearoa have taken some time to get together to talk, share a physically distanced cup of tea, and support each other following yesterday’s event in our Lynnmall store. Our team is a family and when one of our stores is hurting, we all are. We’re very grateful to our customers who have supported our decision to open a little later, and for all the messages of support we have received last night and today.

Our thoughts are with our customers who were injured and their families. We would also like to thank the emergency services for their support of our customers and team yesterday.

Last night, we made the decision to temporarily remove all knives and scissors from our shelves while we consider whether we should continue to sell them. This is in no way a reflection on our customers, but an act of support for our team. We want all of our team to feel safe when they come to work, especially considering the events of yesterday.

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