Recall notice: Chelsea and Countdown branded raw and brown sugar products

Countdown is recalling Chelsea and Countdown branded raw sugar and brown sugar products brought in October 2021 up until 4 November 2021 because of low level lead contamination. 

Specific batches of the below listed products are affected:

  • Chelsea brand Raw Sugar (500g, 1.2kg and 4kg) - lots 21271 through to 21303

  • Chelsea Soft Brown Sugar (500g and 1kg) - lots 21280 through to 21293

  • Woolworths (Countdown) brand Raw Sugar (500g and 1kg) - lots 21270 through to 21306

  • Woolworths (Countdown) brand Brown Sugar (500g and 1kg) -  lots 21278 through to 21302

The affected products were sold at Countdown, SuperValue and FreshChoice stores throughout Aotearoa. 

Countdown takes food safety very seriously and we apologise to customers for any inconvenience caused by this recall. Any customer who has bought these products during this timeframe should not eat it, and is asked to return the product to their nearest Countdown, SuperValue or FreshChoice store for a full refund.

A New Zealand Food Safety (NZFS) expert science assessment, which has been independently peer reviewed, found the immediate food safety risk from these sugar products is low but supports a recall.

Customers can call a toll free customer service number for more information of 0800 40 40 40. If you have any health concerns, please contact your doctor. 



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