Recall of Signature Range Chocolate Ice Cream 2L

1 March 2016: Countdown has issued a voluntary recall of Signature Range Chocolate Ice Cream 2L with a best before date of 10 February 2018, sold in all North Island Countdown, Fresh Choice and SuperValue stores.

Signature Range Chocolate Ice Cream 2L with a best before date other than 10 February 2018 is not affected by this issue. This issue does not affect any other Signature Range Ice Cream products.

The product has been recalled as it may contain pieces of plastic. Currently, we have not received any customer complaints about this issue, however customer safety is paramount.

Any customer who has purchased Signature Range Chocolate Ice Cream 2L with a best before date of 10 February 2018 should not eat this product. 

Customers can return the affected product to their nearest Countdown, SuperValue or Fresh Choice supermarket for a full refund. Any consumers concerned about their health should seek medical advice.

An investigation with the manufacturer is currently taking place.

Countdown apologises for any inconvenience caused by this voluntary recall. Customers can call the customer services number for more information on: 0800 404040. 

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