News and media releases

After nearly a year of construction, the first customers were welcomed into Countdown’s brand new Gisborne store this morning, officially opened by Mayor Rehette Stoltz and Countdown’s longest serving Gisborne team member, Dianne Harkess.

Countdown’s new Compass and Replenishment Reporting is now live, with a focus on providing even more meaningful, real-time sales data for supply partners.

Today five Countdown stores across Auckland and Wellington have opened their doors with only cage-free eggs on the shelf for customers.

Hundreds of Aotearoa’s youngest environmentalists, gardeners and conservation heroes will be kicking off sustainability projects this term thanks to $75,000 of Countdown Growing for Good grants, awarded to 71 schools and early childhood centres across the country.

Countdown has today announced that any team member who is affirming their gender will receive an additional two weeks paid leave to support them as they do this.

Please attribute to Kiri Hannifin, Countdown's General Manager Corporate Affairs, Safety and Sustainability.

Our Dunedin Central store is now back open but will have shorter trading hours for the next few days (8am - 9pm) while our team settles back in. For safety and peace of mind, we will also continue to have security at the store over the next few weeks. We have been overwhelmed by the outpouring of support for our team in Dunedin and across the country. During a very tough week, this has been very deeply appreciated. We would ask that customers in our store continue to treat each other with kindness and respect as we all start to get things back to normal.

The patience of the local Wainuiomata community has paid off, with the eagerly-awaited, brand new Countdown store officially opening its doors this morning.

To be attributed to Kiri Hannifin, Countdown’s General Manager of Corporate Affairs, Safety and Sustainability.

“The Police have now completed their investigations at our Countdown Dunedin Central store and we thank them for their support over the last few days. This morning the store has been blessed by a local Kaumatua, which we know the whole team is very appreciative of. Our focus now is on helping make sure our team’s return to the store is as peaceful and as healing as it can be, and we would ask both the public and the media to respect our team’s privacy as they do this. We’re working on getting the store back in order and we’ll reopen for our local customers when we feel we’re ready to do so.”

We are shocked and devastated by the events in our Dunedin Central Store this afternoon. Our priority right now is our injured team members and caring for our wider team in the wake of this extremely traumatic event. We are deeply upset that customers who tried to help our team members were also injured. We have been concerned about the escalating violence towards our team, an ...

As Kiwis munch their way through millions of hot cross buns this Easter, they’ll be helping our littlest New Zealanders in need, with a portion of sales of the popular Easter treat being donated to KidsCan’s early childhood education programme.