News and media releases

The latest news and media releases.

A crucial initiative to help women and girls who can’t afford sanitary products has been given a significant boost.

Countdown and The Salvation Army have teamed up with Kimberly-Clark's U by Kotex to provide free sanitary products through The Foodbank Project, New Zealand’s first online food bank.

Countdown, New Zealand’s leading online retailer, has dropped the price of its online shopping fees across both delivery and it’s Pick up service, making it even more accessible for all New Zealanders.

Pick up is now free if customers spend $50 or more providing greater convenience and a way for busy people to save time.


Parents nationwide have been spared the gruelling task of grocery shopping with kids thanks to five million pieces of free fruit to munch on at Countdown.

Countdown has today announced it is partnering with global meat processing experts, Hilton Food Group, to set up a brand new, state of the art, meat processing plant in Otahuhu, Auckland.

Countdown has announced Scott Davidson’s appointment to the General Manager Merchandise role, a senior retail executive with more than 20 years experience.

Scott Davidson joins Countdown from his current role as Head of Produce for Woolworths, Australia’s largest supermarket operator.  He leads a Woolworths team of 120 people and is responsible for buying, operations and quality.

Today Countdown has announced that single-use plastic carrier bags will be phased-out from its stores and online shopping by the end of 2018.

In November, Countdown will announce twenty corporate responsibility and sustainability commitments out to 2020. The plastic bag target will become a key part of Countdown's broader efforts on waste minimisation, which already includes the Countdown Food Rescue programme and the target towards zero food waste.

Countdown has announced a change to its agency partners, appointing Y&R NZ as its lead brand creative agency and separating out day-to-day advertising production with a bespoke studio in partnership with Wellcom Group.

Countdown’s challenge to New Zealand: can you find a cheaper, tastier and more healthy breakfast than two Wheat Biscuits and some milk?

From today, Countdown has dropped the price of its own brand Wheat Biscuits for the long term, from $5.29 to $4 per 1 kilo box of 60 biscuits, or just seven cents a biscuit.  With a five Health Star Rating, Countdown Wheat Biscuits are also a source of fibre, packed with 97 per cent whole grains, making them an affordable, tasty and healthy breakfast option for all Kiwi families.

Countdown’s customer Contact Centre has taken out the Retail Support Services category at the annual CRM Awards held at SkyCity on 22 September and attended by top businesses from around New Zealand.

CRM is New Zealand’s Contact Centre industry body, which measures the quality of service delivered by contact centres around the country.

From this month, customers across the South Island can now recycle their soft plastics while they pop in for their weekly shop at any Countdown supermarket. All 38 Countdown stores from Blenheim to Invercargill have joined the Soft Plastic Recycling Programme, including Nelson which launched today, with the rest of the South Island launching in the coming weeks.