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Countdown's Bill Protection, Funeral Cover, Travel and Life Insurance policies are provided and underwritten by Cigna Life Insurance New Zealand Limited (Cigna) who will be responsible for all claims and other matters relating to your policy.
Countdown's Pet Insurance policies are provided and underwritten by Southern Cross Benefits Limited. Only Southern Cross can approve and accept these policies and Southern Cross will be responsible for all administration and claims relating to the policies.
Countdown does not guarantee the obligations of Cigna or Southern Cross, so if Cigna or Southern Cross refuse your claim, Countdown will not be liable. Countdown may receive a commission on any policies sold. Full details of your cover and copy of your policy document is available by calling Countdown Insurance on 0800 99 77 00. Any insurance cover is subject to approval of a completed application and terms, conditions and exclusions do apply. A full copy of the Terms and Conditions are included in the Policy Wordings, available on request.
The information and recommendations on countdown.co.nz insurance pages are provided for general information purposes only. To the extent that any such information or recommendations constitute financial advice, they do not take into account any person's particular financial situation or goals. We recommend that you seek advice specific to your circumstances from us.