COVID-19 case updates
The health and safety of our customers and team is our utmost priority. We've got a range of safety measures in place, including extra cleaning, perspex screens at checkout and physical distancing. We’re also strongly encouraging our team and customers to wear masks when they are in our stores. Customers should also use the NZ COVID Tracer app before they do their shopping.
Please visit the Ministry of Health website for the most up to date locations of interest for Countdown stores. You can filter results by location name or address (eg, city or suburb) using the search.
If you have any concerns or require further information, please visit the Ministry of Health website or contact Healthline on 0800 358 5453.
Need help? Speak to Olive, the Countdown Virtual Assistant
Our hard-working Customer Care team is experiencing a high volume of calls and emails at the moment so please use Olive, our virtual assistant.