All our deliveries will now be contactless

Thursday, 14 May

To help look after our customers and team we will continue our contactless doorstep delivery service until further notice.

How it works

1. You’ll get a text message letting you know when we’re on our way

2. Our driver will knock on your door and then leave the groceries on your doorstep. If there is a specific place you’d like your groceries left please tell us in the Delivery Instructions field in checkout.

3. You’ll get another text message after we leave to let you know we’ve delivered

Olive

Need help? Speak to Olive, the Countdown Virtual Assistant

Our hard-working Customer Care team is experiencing a high volume of calls and emails at the moment so please use Olive, our virtual assistant.