COVID-19 (Coronavirus) Latest Updates

We will keep this page up to date so please keep checking back for the latest developments.

Last updated Saturday, 27th February 2021, 10:12 pm

See all our daily media statements here

We’re putting Level 3 measures in Auckland, and Level 2 measures in place throughout the rest of NZ to keep our customers and team safe. This includes contactless delivery nationwide. Thanks for your support.

Frequently Asked Questions

Get answers to the questions our customers are asking us most frequently.
Store hours
Find your nearest Countdown store and opening hours.

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Priority Assistance
There are now plenty of delivery windows available for all customers.

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COVID-19 case updates

Keep up to date with the latest news and COVID-19 case updates in our stores.
Olive

Need help? Speak to Olive, the Countdown Virtual Assistant

Our hard-working Customer Care team is experiencing a high volume of calls and emails at the moment so please use Olive, our virtual assistant.