COVID-19 (Coronavirus) Latest Updates

We will keep this page up to date so please keep checking back for the latest developments.

Last updated Wed, 12 August 2020, 5:55pm

We’re working to bring our Alert Level 3 measures into place in Auckland, and Level 2 measures throughout the rest of the country. This will include physical distancing in our stores, limits on customer numbers, limits on some products, queue control and extra cleaning and hygiene measures. We’re well practiced in what needs to be done to keep our team and customers safe, and there’s plenty of food and supplies for everyone. Please keep shopping as you normally would and there is no need to stock up. Look out for each other, and stay safe.


Need help? Speak to Olive, the Countdown Virtual Assistant

Our hard-working Customer Care team is experiencing a high volume of calls and emails at the moment so please use Olive, our virtual assistant.