Win a School Visit from the Bug Man, Ruud Kleinpaste Terms and Conditions

Promotional Period

The Promoter of the promotion outlined below (“Promotion”) is Woolworths New Zealand Ltd, 80 Favona Road, Favona, Auckland 2024 (“Promoter”), which owns and operates Countdown supermarkets (“Countdown”).

The Promotion commences Monday 14th September 2020 at 12:00 am and closes on Wednesday 23rd September 2020 at 11.59 pm (“Promotional Period”).

This Promotion is open to registered Onecard customers only. Please note that employees of the Promoter cannot be excluded from the Onecard promotions.

Method of Entry - Win a School Visit from the Bug Man, Ruud Kleinpaste

To enter the Onecard Win a School Visit from the Bug Man, Ruud Kleinpaste Competition (“Competition”), a customer should click on the entry banner sent to them via email from Countdown.

Onecard Customers entering the competition and completing the relevant form details including nominated school, location and contact details, puts you into a draw to win; a customer can enter multiple times in the duration of the Promotional Period.

Entering the Competition requires the customer to have a registered Onecard, but the customer does not have to have made a purchase that week at Countdown either in-store or online to enter.

Prize and Prize Draw

The Competition prizes are five x School Visits from the Bug Man, Ruud Kleinpaste (“Prize”). There will be one winner from each of the cities Auckland, Hamilton, Wellington, Christchurch and Dunedin.

The Competition draw takes place on Thursday 24th September 2020.

Prize Conditions

Redemption of the Prize can only be made once all parties, the Promoter, the winner, Ruud Kleinpaste (or his agents, partners and/or service providers) and the entrants’ nominated school agree for the Prize to be accepted on terms and conditions such as time and place being all mutually agreed.

The Promoter will not be liable for any act or omission of any third party providing any element of a Prize.

No Prize is transferable for cash.


The Winner(s) will be randomly drawn and notified by telephone or email using the contact details under their Onecard account. In the event the winner cannot be contacted within three weeks of the prize draw, the prize will be redrawn.

It is up to the customer to ensure that their Onecard details on the Onecard database are correct. Customers must provide at least one contact number and active email address. Details can be updated via the website on or by phoning the Countdown Customer Care team on 0800 40 40 40.

By accepting the Prize, the Winner consents to his or her name and/or photograph being used for such publicity purposes as reasonably determined by the Promoter. The winner agrees to make themselves reasonably available for this purpose, without compensation.

Fraudulent or Dishonest Entries

The Promoter reserves the right to verify the validity of entries and to disqualify any entry or refuse to award a prize where:

i. false or misleading details have been given by the customer, or

ii. the customer has behaved in a fraudulent or dishonest manner, or

iii. the customer has acted otherwise than in accordance with these terms and conditions of entry. The Promoter’s decision is final.

Exclusions and Liability

The Promoter will not be responsible for any late, lost or misdirected entries, including but not limited to entries not received due to technical problems.

The Promoter and its related companies, employees and agencies shall not be liable for any loss, damage or personal injury suffered by any person arising directly or indirectly out of or in connection with entering this promotion or claiming/winning any prize, or availing themselves of any prize, except as required by law.

The Promoter is not responsible for the transmission or receipt of any incorrect information associated with entries, either caused by user error or any equipment or programming malfunction associated with the promotion.

Use of Personal Information

All entries remain the property of the Promoter. All personal information will be collected and stored by the Promoter in accordance with the Privacy Act 1993 and Countdown’s privacy policy. The Promoter may use customers' personal information from entries to conduct the promotion and for its own future promotional and publicity purposes, in accordance with standard Onecard Terms and Conditions. These terms and conditions are available to view at

By entering this Promotion, customers consent to the use of their information as described above.

General Terms and Conditions

By entering into this Promotion you agree to be bound by these Terms and Conditions and acknowledge that you have complied with all of your obligations under the Onecard Terms and Conditions. We reserve the right to deem that your entry is void should you fail to comply with any of these Terms and Conditions.

If this Promotion is not capable of running as planned for any reason beyond the reasonable control of the Promoter, including but not limited to, Government restrictions due to pandemic or other unforeseen circumstance, infection by computer virus, bugs, tampering, unauthorised intervention, acts or omissions of third parties, technical failures or anything which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the promotion.

These Terms and Conditions are governed by the laws of New Zealand.