Bonus AA Smartfuel Discounts - Customer Terms

The customer terms and conditions for bonus AA Smartfuel discounts shall be as follows. Note, these are not the Onecard terms and conditions or the AA Smartfuel terms and conditions which only apply to the extent expressly noted below:

 

Bonus Discounts

  1. These are the terms and conditions which apply to bonus AA Smartfuel discounts or other fuel discounts (as applicable) which may be offered by Countdown from time to time ("Bonus Discount"). To qualify for a Bonus Discount you will need to spend a specified minimum amount in one transaction ("Qualifying Spend") at a participating Countdown supermarket on specified goods and services ("Qualifying Goods"). There are two main types of Bonus Discount:
    1. nationwide Bonus Discount - a Bonus Discount available at all participating Countdown stores, including Countdown Online Shopping, during the relevant period;
    2. store-specific Bonus Discount - a Bonus Discount available at a particular Countdown store to customers of that store (and which may not be available at other Countdown stores to customers of those other stores, or to Countdown Online shoppers) during the relevant period. 
  2. Details of the applicable Qualifying Spend and Qualifying Goods will be available in store at Countdown and on the Countdown Online Shopping website, except for store-specific Bonus Discounts, which do not apply to Countdown Online shoppers . The Qualifying Spend and Qualifying Goods may change at any time without notice, may be different from store to store and may be different for the purposes of earning AA Smartfuel Discounts, nationwide Bonus Discounts and/or store-specific Bonus Discounts. If you are unsure of the applicable Qualifying Spend or Qualifying Goods, please ask at the in-store customer services desk for details. Please note, tobacco products, smoking accessories, Christmas Club vouchers, gift vouchers, gift cards and lottery tickets are not Qualifying Goods.
  3. Details of the Bonus Discount (awarded in relation to Qualifying Spend) will be available in store. Please note that the available Bonus Discount may change at any time without notice and may be different from store to store. If you are unsure of the available Bonus Discount, please ask at the in-store customer services desk for details.   
  4. To qualify for Bonus Discounts, Countdown Online shoppers need to have a new Onecard registered on their Onecard account

 

Nationwide Bonus Discounts – In-store shoppers

  1. For in-store shoppers where you have a new Onecard, have chosen to earn AA Smartfuel discounts (and swipe that new Onecard in store on Qualifying Goods totalling the Qualifying Spend) you will receive a nationwide Bonus Discount that is an AA Smartfuel discount (and which is subject to these terms and conditions, the Onecard terms and conditions and the AA Smartfuel terms and conditions).  Where you have chosen to earn Onecard points or do not have a Onecard, you will earn a nationwide Bonus Discount that is a fuel discount and subject to these terms and conditions only.
  2. On purchasing Qualifying Goods totalling the Qualifying Spend, you will be issued with a nationwide Bonus Discount.  Please note:
    1. Where you have chosen to earn AA Smartfuel Discounts with your new Onecard (and swipe it in store during the relevant transaction), the nationwide Bonus Discount will be loaded on to your new Onecard and will be available for use until the end of the following month after the nationwide Bonus Discount has been allocated to your Onecard Account.
    2. Where you have chosen to earn Onecard Points, or where you do not have a Onecard, the nationwide Bonus Discount will appear at the bottom of your receipt.  Please hold on to this receipt as you will need to present it at AA Smartfuel Partners, BP or Caltex, in order to redeem your nationwide Bonus Discount.  Please note, that these discounts will be valid for one month from the date of purchase (as clearly printed on the receipt) and cannot be used in conjunction with any other AA Smartfuel Discount or fuel discount.

 

Nationwide Bonus Discounts – Countdown Online shoppers

  1. For Countdown Online shoppers to qualify for the nationwide Bonus Discount you must have a new Onecard registered in your name in your Onecard account. The nationwide Bonus Discount will apply for Countdown Online shoppers irrespective of the currency (Onecard Points or AA Smartfuel Discounts) you have chosen to earn, subject to Qualifying Spend and Qualifying Goods conditions being met.
  2. Countdown Online shoppers will be awarded the nationwide Bonus Discount based on the time and date of the order being placed within the relevant period.
  3. The nationwide Bonus Discount will be credited to the Countdown Online shopper’s AA Smartfuel balance at the time of invoicing the Countdown Online shopping order.

 

Store Specific Bonus Discounts

  1. Store-specific Bonus Discounts only apply to in-store shoppers in a specific Countdown store and not to Countdown Online shoppers.
  2. Where you earn a store-specific Bonus Discount, that store-specific Bonus Discount is a fuel discount and is subject to these terms and conditions only.
  3. On purchasing Qualifying Goods totalling the Qualifying Spend, you will be issued with a store-specific Bonus Discount.  Please note:
    1. Where you have chosen to earn AA Smartfuel Discounts with your new Onecard, the store-specific Bonus Discount will appear at the bottom of your receipt.  Note, where you earn a store-specific Bonus Discount in addition to a nationwide Bonus Discount, the nationwide Bonus Discount only will be loaded onto your new Onecard as set out above.  For store-specific Bonus Discounts, please hold on to your receipt as you will need to present it at AA Smartfuel Partners, BP or Caltex, in order to redeem your store-specific Bonus Discount.  Please note, that these discounts will be valid for one month from the date of purchase (as clearly printed on the receipt) and cannot be used in conjunction with any other AA Smartfuel Discount or fuel discount.
    2. Where you have chosen to earn Onecard Points, or where you do not have a Onecard, the store-specific Bonus Discount will appear at the bottom of your receipt.  Note, where you earn a store-specific Bonus Discount in addition to a nationwide Bonus Discount, both the store-specific Bonus Discount and nationwide Bonus Discount will appear separately at the bottom of your receipt.    Please hold on to this receipt as you will need to present it at AA Smartfuel Partners, BP or Caltex, in order to redeem your store-specific Bonus Discount and/or nationwide Bonus Discount (as applicable).  Please note, that these discounts will be valid for one month from the date of purchase (as clearly printed on the receipt) and cannot be used together or in conjunction with any other AA Smartfuel Discount or fuel discount.

 

Redemption of Bonus Discounts

  1. Bonus Discounts can be redeemed in relation to the purchase of petrol, diesel or automotive LPG ("Fuel") subject to availability at participating service stations and the following:
    1. Bonus Discounts can be redeemed in relation to all Fuel at participating AA Smartfuel partner BP service stations.  
    2. Bonus Discounts can be redeemed in relation to petrol and diesel only at participating AA Smartfuel partner Caltex service stations.
  2. Bonus Discounts are not redeemable at truckstop or unmanned service stations.
  3. Bonus Discounts can be used towards the purchase of Fuel up to a maximum of 50 litres. Please note:
    1. Where you have chosen to earn AA Smartfuel discounts with your new Onecard, your nationwide Bonus Discount will be redeemed together with any other AA Smartfuel Discounts you have accumulated regardless of the amount of Fuel you use your AA Smartfuel discounts and/or nationwide Bonus Discount(s) in relation to ie you must use up all of your AA Smartfuel Discounts in one go.
    2. Where your Bonus Discount(s) appear at the bottom of your receipt, you can only use your Bonus Discount once. In addition, you can only use one Bonus Discount per transaction i.e. you will not be able to use both your nationwide Bonus Discount and store Bonus Discount together in the same transaction.  Please remember to hold on to your receipt after you have used one Bonus Discount if you want to use your other Bonus Discount later. 
  4. You cannot use your Bonus Discount with any other AA Smartfuel Discount or Bonus Discount (except where you have chosen to earn AA Smartfuel discounts with your new Onecard and you have AA Smartfuel discounts and/or nationwide Bonus Discounts available for use through your new Onecard).

 

General

  1. Bonus Discounts are not negotiable or exchangeable and cannot be redeemed for cash.
  2. Bonus Discounts cannot be redeemed in relation to fuel card purchases.

 

Updated:  27-July-2018