We want you to have a great experience on our website.

To give you the best online experience, we've added a bunch of new features to our website. Unfortunately, because you're viewing it on an old browser, Internet Explorer, you can't make the most of them. But that’s easy to fix – click here for tips on updating your browser.

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We’re committed to making Kiwis’ lives a little better every day. We welcome everyone, no matter who they are, or how they shop with us. So whether it's our online grocery shopping service, or in-store, we aim to provide our customers with great choice, convenience and great prices.

Our Policies

Our policies

Find more information about Countdowns policies here.

Contact us

Have some questions or comments? Find the best way to contact Countdown here.

Our suppliers

Our supplier site provides information for suppliers relating to trading with us.