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customer service

Customer Feedback

We love hearing from our shoppers, so if you've got a suggestion, comment or complaint, simply fill out the form below. Make sure you provide your contact details and we'll get back to you as soon as we can.

If you want to check your Onecard points balance or update your details, you can do that online by clicking here.

If you have received an invitation card or POS receipt and want to place feedback, we would love to hear from you, simply go to www.countdownlistens.co.nz.  Please click this link or enter it into the address bar on your browser.

So we can respond to your feedback, please provide
us with at least one of the contact details below: