Or get your very own personalised mailer now
Shopping just got smarter

login to start or view your shopping list.

about us

Contact us

At Progressive Enterprises, we pride ourselves on delivering first-class customer service as well as quality products at the best prices available.


For customer information, our contact centre is open from 7:00am to 9:00pm from Monday to Friday and 8:00am to 5:00pm on weekends.

Phone the Countdown Contact Centre: 0800 40 40 40

Alternatively, please use the form below or email your query or comments to customerinfo@countdown.co.nz   


The Progressive Enterprises support office is open between 8:00am and 5:00pm from Monday to Friday.

Phone the Support Office: (09) 275 2788

Postal Address: Progressive Enterprises Limited, Private Bag 93306, Otahuhu, Manukau
Physical Address: 80 Favona Rd, Mangere, Manukau 2024


If you are a journalist or government representative, please contact the Communications and Public Affairs team via email: media@countdown.co.nz This email address is monitored throughout the day.

(For journalists or government representatives only. We welcome customer emails at customerinfo@countdown.co.nz or please call us on 0800 40 40 40)

So we can respond to your feedback, please provide
us with at least one of the contact details below: