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Contact us

At Progressive Enterprises, we pride ourselves on delivering first-class customer service as well as quality products at the best prices available.


For customer information, our customer care centre is open from 8:00am to 9:00pm from Monday to Friday and 8:00am to 5:00pm on weekends.

Phone the Customer Care Centre: 0800 40 40 40

Alternatively, please use the form below or email your query or comments to customerinfo@countdown.co.nz   


The Progressive Enterprises support office is open between 8:00am and 5:00pm from Monday to Friday.

Phone the Support Office: (09) 275 2788

Postal Address: Progressive Enterprises Limited, Private Bag 93306, Otahuhu, Manukau
Physical Address: 80 Favona Rd, Mangere, Manukau 2024


If you are a journalist or government representative, please contact the Communications and Public Affairs team via email: media@countdown.co.nz This email address is monitored throughout the day.

(For journalists or government representatives only. We welcome customer emails at customerinfo@countdown.co.nz or please call us on 0800 40 40 40)

So we can respond to your feedback, please provide
us with at least one of the contact details below: